At J Murray Solutions, we offer a wide range of technology solutions to help businesses of all sizes succeed in the modern marketplace. Our services are designed to streamline your operations, improve your efficiency, and deliver outstanding results. Here are some of the services we offer:
We have infrastructure strategically placed across the US, UK, Europe, Asia and Oceania allowing us as your VoIP provider to supply a reliable service for those crutial business calls.
We've partnered with major telecoms companies in many countries to provide local service as well as high quality long distance and international calling at competitive rates.
Our network is monitored round the clock and there's multiple layers of redundancy to reduce the chance of downtime and allow us to complete maintenance with no downtime.
Ideal for businesses and call centers looking for phone numbers.
Whether you're a freelancer looking for a virtual number that can go to voicemail afterhours or even a multinational operation requiring phone numbers in the countries/cities you serve we've got you covered.
With flexible routing options, support for SMS (subject to number type and country) you'll be in full control of your calls.
If you want to bring your existing numbers to us, we can do this in many cases.
Powered by VICIdial®, the worlds most popular open source contact center suite, you'll benefit from a feature packed system that's highly customizable to fit your specific requirements.
The system is trusted by many industries from Appointment Setting type campaigns, to debt collection, customer service & technical support services and even 911 response centers!
When managed correctly it's an extremely powerful tool in helping improve your inbound or outbound campaign performance.
Manage your clients data in a secure way and enjoy the benefits of automation, efficient sales cycle tracking.
View all a client's history and interactions with your business and provide excellent customer experience.
If you're running a call center system with us, we'll also carry out any necessary integration with your CRM to save you even more time (and therefore money) when it comes to data entry and update.
Supporting businesses of all sizes, our Remote IT Helpdesk options are extremely flexible and allow for a care package specifically suited to your business.
Any time your team have an issue with their workstation or a system, they'd be able to call our IT Helpdesk and obtain help or even communicate with an Analyst via live chat.
Reaching a resolution quickly will help reduce the time wasted to tech issues and therefore increasing productivity.
We provide BPO services to a number of industries with ranging responsibilities.
If there's a part of your business you want to outsource, be it handling calls, quality control assessments of call center agents or backoffice administration tasks, arrange a consultation to find out more about how we can help you.
We understand that every call to your business is an opportunity to make a great impression on your customers.
That's why we offer virtual reception services to help businesses manage their calls more effectively. Our virtual receptionists are professional, courteous, and highly trained, and they can provide a range of services, including call answering, message taking, call screening, appointment scheduling, and more.
With our virtual reception services, you can ensure that your calls are always answered promptly and professionally, no matter where you are. Our services are fully customizable, allowing you to choose the level of support that best suits your business needs. Contact us today to learn more about our virtual reception services and how they can help you better serve your customers.
At J Murray Solutions, we understand that every business is unique, with its own set of challenges and opportunities.
That's why we offer custom solutions to help businesses achieve their goals and succeed in the modern marketplace.
Our team of highly skilled and experienced professionals will work closely with you to understand your specific needs and develop a customized solution that meets those needs.
Whether you need a custom software application, a unique technology solution, or a tailored approach to outsourcing, we can help. Our custom solutions are designed to streamline your operations, increase your efficiency, and drive your business forward.
Contact us today to learn more about our custom solutions and how we can help you achieve your goals.
At J Murray Solutions, we offer strategy consultation services to help businesses develop and implement effective technology strategies.
Our team of experts has years of experience in the industry and can provide you with valuable insights and guidance on the latest trends, best practices, and emerging technologies.
We work closely with you to understand your business goals and challenges and develop a comprehensive technology strategy that aligns with your vision.
Our strategy consultation services can help you identify new opportunities, optimize your operations, and stay ahead of the competition.
Contact us today to learn more about our strategy consultation services and how they can help you achieve your business objectives.
We specialize in creating and implementing digital marketing strategies to improve your online visibility, attract more customers, and grow your business. Our services include:
Let us help you achieve your business goals online. Contact us today to learn more.
